Today, we’re glad to share a recent success story involving a Zebra TC200J mobile barcode scanner repair on a screen digitiser that had seen better days.
The Challenge
One of our valued customers approached us with a common yet frustrating problem: their Zebra TC200J scanner had a broken touch screen digitiser. This vital piece of equipment, crucial for inventory management and logistics operations, was rendered useless without its touch functionality.
The Solution
Our team of skilled technicians immediately set to work. Here’s how we tackled the problem:
- Diagnosis: We carefully examined the device to confirm that the touch screen digitiser was indeed the culprit. As you can see from the image though, this was quite evident!
- Sourcing: Replacement parts for specialised equipment, especially older and now discontinued models, can be challenging to find. However, our extensive network allowed us to source a high-quality replacement digitiser from China.
- Meticulous Repair: Our technicians delicately removed the damaged screen, ensuring no further harm came to the device.
- Precision Installation: The new digitiser was expertly fitted, reseated, and securely glued in place, restoring the scanner to its former glory.
- Quality Assurance: We rigorously tested the repaired scanner to ensure it met our exacting standards and the customer’s expectations.
The Result
Thanks to our team’s expertise and dedication, the Zebra TC200J was returned to full working condition. Our customer was delighted to have their essential equipment back in action, avoiding the considerable expense of a full replacement.
Why Choose Whitedog?
This repair showcases our commitment to providing cost-effective solutions for businesses relying on mobile scanning technology. By extending the life of existing equipment, we help our customers maintain operational efficiency while minimising downtime and expenses.
If you’re facing similar issues with your barcode scanners and need a mobile barcode scanner repair or having problems with other essential business equipment, don’t hesitate to contact us. We’re always ready to sink our teeth into your toughest technical challenges!