Mail Order Information We can now repair your devices by mail order

Let us repair your device by simply sending it to us...

If you wish to send us your device for repair via mail order please follow these simple steps to help us complete your repair as quickly and efficiently as possible.

• Enclose your address, email, mobile phone (text) and your preferred method of contact or use our Mail Order Booking Form
• Include as much information as you can about the fault or faults
• Make sure your device is packed correctly and ideally insured to its full value
• Include any passwords or pin codes so we can start as soon as possible
• If your fault is a disc read error please include at least one test game

 

Our address is:
Whitedog,
Willowbrook House,
Chemical Lane,
Stoke-on-Trent.
Staffs.
ST6 4PB

Click here to download a Mail Order Booking Form

 

Once we have received your device we will contact you by your preferred method with a quote and any further information we may wish to give you.
If you are happy with the price we carry the work out and contact you for payment, once your device has been repaired and paid for we then send it back by your preferred method of courier.

The customer is responsible for postage both ways unless agreed beforehand, we have several methods we can return goods to you, faster ones cost more than 2 to 5 day services.
All of our repairs carry a 3 month warranty unless agreed beforehand.
Our current payment methods are PayPal, Credit / Debit card, or BACS payment.